Browse

Want to chat?

Call us toll free +881307-080225

 

Social

Terms and Conditions – Beautylen

Welcome to Beautylen! Please read the following terms and conditions carefully before using our website. These terms outline the agreement between you and Beautylen regarding your use of our services.

1. Product and Service Information

  • Product Descriptions: We aim to provide accurate information about all products listed on our website. However, due to differences in photography and screen displays, product colors or appearances may vary slightly.
  • Stock Availability: Orders may be canceled if an item is out of stock. You will be notified promptly.

2. Placing Orders

  • Order Acceptance: We reserve the right to cancel any order. You must provide accurate details and complete the payment to confirm an order.
  • Order Cancellation: If you wish to cancel an order, please contact us within 12 hours of placing it.

3. Payment Methods

We accept payments through bKash, Nagad, Rocket, and Cash on Delivery. Orders will only be processed after payment confirmation (except for Cash on Delivery).

4. Delivery and Shipping

  • Delivery Time: Products are usually delivered within 5 days inside Dhaka and 10 days outside Dhaka.
  • Delivery Charges: A delivery fee applies across the country. The charge will be communicated at the time of placing the order.
  • Delivery Issues: If there is any problem with the delivery, please contact our helpline immediately.

5. Returns and Refunds

  • Return Policy: Open your parcel in front of the delivery person. If the product is damaged or incorrect, contact our customer care team immediately to resolve the issue or arrange for a return.
  • Refund Policy: Refunds will be processed within 7-10 business days after we receive and inspect the returned product.

6. User Responsibilities

  • Accurate Information: You must provide accurate details (e.g., name, address, and phone number) when placing an order.
  • Prohibited Activities: Engaging in illegal or unauthorized activities while using our website is strictly prohibited.
  • Copyright: All content on Beautylen is copyright-protected. You cannot use any content without prior permission.

7. Modifications to Terms

We may update these terms and conditions at any time. Changes will be effective immediately upon being posted on our website.

8. Privacy Policy

Your personal information is protected under our Privacy Policy. We ensure all your details are handled securely and only used for order processing and customer support.

9. Customer Support

For any questions or assistance, please reach out to us:

Thank you for shopping at Beautylen! We are committed to providing you with the best products and services.